Terms Of Service

These terms and conditions (“Terms”) govern your access and use of our website (the “Site”) and our products and services (collectively, the “Services”). By using the Site or the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use the Site or the Services.


Who we are:

We are Hindustan Lifestyle Apparels LLP, a partnership firm registered in India, with our registered office at 68, First Floor, Rafi Ahmed Kidwai Road, Kolkata, West Bengal, India. You can contact us by email at info@showstopper.co.in.


What we offer:

We offer a variety of Indian ethnic wear products for women such as lehengas, kurtas, suits, gowns, dresses, tops, tunics, bottoms, jackets and more. You can browse our products on the Site. You can also place orders online through the Site and get them delivered to your address.


How to order:

To place an order on the Site, you need to create an account with us or log in with your existing account. You can then add the products you want to buy to your shopping cart and proceed to checkout. You will need to provide your billing and shipping details, choose your payment method, and confirm your order. You will receive an email confirmation of your order along with an order number and a tracking link.

We reserve the right to accept or reject any order at our sole discretion. We may cancel your order if we are unable to fulfill it due to reasons such as stock unavailability, pricing errors, payment issues, or any other reason. We will notify you of any cancellation and refund you the amount paid by you.


How to pay:

You can pay for your order online through the Site using any of the following methods:

- Credit card

- Debit card

- Net banking

- UPI

- Wallets

- EMI

- Cash on delivery (COD)

We use secure payment gateways to process your online payments. We do not store your card or bank details on our servers. We accept payments in Indian Rupees only.

If you choose COD as your payment method, you will need to pay the exact amount in cash to our delivery partner at the time of delivery. We do not accept cheques or demand drafts for COD orders. We may charge a nominal fee for COD orders depending on your order value and location.

We may verify your payment details before processing your order. We may also contact you for additional information or documents if required. We may cancel your order if we are unable to verify your payment details or if we suspect any fraud or misuse of our Services.


How we deliver:

We deliver our products across India through our trusted delivery partners. We aim to deliver your order within 3-7 working days from the date of confirmation. However, delivery time may vary depending on factors such as product availability, location, weather conditions, holidays, or any other unforeseen circumstances.

We will provide you with a tracking link to track the status of your order. You can also contact our customer care team at info@showstopper.co.in for any queries regarding your order.

We may charge a shipping fee for your order depending on your order value and location. The shipping fee will be displayed on the checkout page before you confirm your order.

You are responsible for providing us with a correct and complete shipping address where someone is available to receive the order. We are not liable for any delay, loss, or damage caused by incorrect or incomplete address information or unavailability of the recipient.

You must check the condition and quantity of the products delivered to you before accepting them. If you find any defect or damage in the products or if you receive a wrong or incomplete order, you must inform us immediately and refuse to accept the delivery. We will arrange for a replacement or refund as per our return policy.


How to return or exchange:

We want you to be happy with your purchase from us. If you are not satisfied with any product that you have received from us, you can return or exchange it within 5 days from the date of delivery.

To initiate a return or exchange request, you need to log in to your account on the Site and go to the “My Orders” section. You can then select the product that you want to return or exchange and follow the instructions. You can also contact our customer care team at info@showstopper.co.in for assistance.

We will arrange for a pickup of the product from your address or ask you to ship it to us, depending on your location and availability of our delivery partners. We will bear the cost of return shipping for the first return or exchange request per order. For any subsequent return or exchange request, you will have to bear the cost of return shipping.

You must return the product in its original condition, with all tags, labels, accessories, and invoice. The product must be unused, unwashed, unaltered, and undamaged. We reserve the right to reject any return or exchange request if the product does not meet these conditions.

We will process your refund or exchange within 7 working days from the date of receipt of the product. For refunds, we will credit the amount to your original mode of payment or issue a store credit, as per your preference. For exchanges, we will ship the new product to your address as soon as possible.

Please note that some products are not eligible for return or exchange, such as:

- Customized or personalized products

- Products purchased during sale or promotional offers

- Products that have been altered or repaired by you or any third party

- Products paid through any gift cards other than the gift cards issued by us.

We will mention the return and exchange policy for each product on the product page. Please read it carefully before placing your order.


How to cancel:

You can cancel your order within 24 hours of placing the order by logging in to your account on the Site and going to the “My Orders” section. You can then select the order that you want to cancel and follow the instructions. You can also contact our customer care team at info@showstopper.co.in for assistance.

We will process your cancellation and refund within 15 working days from the date of cancellation. We will credit the amount to your original mode of payment or issue a store credit, as per your preference.

You cannot cancel your order after it is shipped. However, you can return or exchange it as per our return policy.


How to use coupons and gift cards:

We may offer coupons and gift cards to our customers from time to time. You can use these coupons and gift cards to avail discounts or benefits on your orders.

To use a coupon, you need to enter the coupon code on the checkout page before confirming your order. The coupon code will be applied to your order value and the discount amount will be displayed on the screen. You can use only one coupon code per order.

To use a gift card, you need to enter the gift card number and PIN on the checkout page before confirming your order. The gift card value will be deducted from your order value and the balance amount will be displayed on the screen. You can use multiple gift cards per order.

Please note that coupons and gift cards are subject to certain terms and conditions, such as:

- Validity period

- Minimum order value

- Maximum discount amount

- Applicable products or categories

- Applicable payment methods

- Applicable delivery locations

We will mention these terms and conditions for each coupon and gift card on the Site or in our communications with you. Please read them carefully before using them.


How we communicate with you:

We may communicate with you through various channels, such as email, SMS, phone call, push notification, social media, or any other means. We may send you information or updates about our products, services, offers, promotions, events, contests, surveys, feedback requests, newsletters, or any other matters related to our business.

You can opt-out of receiving these communications at any time by clicking on the unsubscribe link in any email or SMS or by contacting us at info@showstopper.co.in. However, you cannot opt-out of receiving essential communications from us regarding your orders, payments, deliveries, returns, cancellations, refunds, exchanges, account details, security alerts, or any other matters that require your attention.


How we use cookies and other technologies:

We use cookies and other technologies on our Site to enhance your browsing experience and provide you with personalized and relevant content and ads. Cookies are small text files that are stored on your device when you visit our Site. They help us remember your preferences, track your activity, analyse your behaviour, and deliver targeted ads based on your interests.

You can manage your cookie settings on your browser or device. You can accept or reject all cookies or choose which cookies you want to allow or block. However, if you disable some cookies, some features of our Site may not work properly or may not be available to you.

We also use other technologies such as web beacons, pixels, tags, scripts,

Local storage objects (LSOs), flash cookies (or similar technologies), device identifiers (such as IP address), geolocation data (such as GPS), etc., on our Site or in our communications with you. These technologies help us measure the effectiveness of our Site and our marketing campaigns and provide you with more relevant content and ads.

You can opt-out of receiving targeted ads based on your online activity by visiting the following links:

- For Google ads: [Google Ads Settings]

- For Facebook ads: [Facebook Ad Preferences]

- For other third-party ads: [Your Online Choices]

Please note that opting out of targeted ads does not mean that you will not see any ads on our Site or other websites. It only means that the ads you see will not be personalized to your interests or preferences.


How we protect your privacy:

We respect your privacy and we are committed to protecting your personal information. We collect, use, and share your personal information in accordance with our Privacy Policy, which is incorporated by reference into these Terms. Please read our Privacy Policy carefully to understand how we handle your personal information and what rights you have regarding your personal information.


How we handle intellectual property rights:

We own or have the right to use all the content, design, layout, graphics, logos, trademarks, and other intellectual property rights on our Site and our Services (collectively, the "Site Content"). The Site Content is protected by Indian and international laws and treaties. You do not acquire any ownership or license rights to the Site Content by using the Site or the Services.

You may access and use the Site Content only for your personal and non-commercial purposes. You may not copy, reproduce, distribute, transmit, display, perform, publish, modify, create derivative works from, or otherwise exploit the Site Content without our prior written consent. You may not use any of the Site Content for any illegal or unauthorized purpose.

You are solely responsible for any content that you upload, post, submit, share, or otherwise provide on or through the Site or the Services (collectively, the "User Content"). You represent and warrant that you own or have the necessary rights and permissions to use and share the User Content and that the User Content does not infringe or violate any third party's intellectual property rights, privacy rights, or any other rights.

By providing User Content on or through the Site or the Services, you grant us a non-exclusive, royalty-free, worldwide, perpetual, irrevocable, transferable, and sublicensable license to use, reproduce, distribute, transmit, display, perform, modify, adapt, create derivative works from, and otherwise exploit the User Content for any purpose and in any media or format. You also waive any moral rights or other rights that you may have in the User Content.

You agree that you will not provide any User Content that is unlawful, harmful, abusive, defamatory, obscene, vulgar, hateful, harassing, threatening, invasive of privacy or publicity rights, infringing of intellectual property rights, or otherwise objectionable. You also agree that you will not provide any User Content that contains any viruses, malware, or other harmful or malicious code or content.

We do not endorse, support, represent, or guarantee the truthfulness, accuracy, completeness, or reliability of any User Content. We do not monitor or control the User Content and we are not responsible for it. We may review, edit, remove, or disable access to any User Content at our sole discretion and without notice or liability to you.

You are solely responsible for your use of the Site and the Services and for any consequences arising from your User Content. You agree to indemnify and hold us harmless from any claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from or relating to your User Content or your violation of these Terms. 


How we handle disputes and liability:

If you have any complaint or dispute with us regarding the Site or the Services, you should contact us at info@showstopper.co.in and we will try to resolve it amicably and promptly.

If we are unable to resolve your complaint or dispute within 30 days, you agree that any legal action or proceeding arising out of or relating to these Terms, the Site, or the Services shall be submitted to the exclusive jurisdiction of the courts of Kolkata, West Bengal, India. You also agree to waive any objection to the venue or jurisdiction of such courts.

You agree that we are not liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages (including but not limited to loss of profits, revenue, data, goodwill, or other intangible losses) arising from or relating to your use of or inability to use the Site or the Services, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising from or relating to these Terms, the Site, or the Services shall not exceed the amount paid by you for the products or services that gave rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of liability for certain types of damages. Therefore, some of the above limitations may not apply to you. In such cases, our liability will be limited to the fullest extent permitted by applicable law.


How we handle changes and termination:

We may change, modify, update, suspend, or discontinue any part or all of the Site or the Services at any time and without notice or liability to you. We may also change, modify, update, or revise these Terms at any time and without notice to you. We will post the updated Terms on the Site and indicate the date of revision. Your continued use of the Site or the Services after we post any changes constitutes your acceptance of those changes.

We may terminate your access to and use of the Site or the Services at any time and for any reason and without notice or liability to you. We may also terminate your account and delete any User Content associated with it at our sole discretion and without notice or liability to you.

Upon termination of these Terms, your account, or your access to the Site or the Services, you must stop using the Site and the Services and delete any copies of the Site Content from your device. The provisions of these Terms that by their nature should survive termination shall survive termination, including but not limited to intellectual property rights, privacy rights, disclaimer of warranties, limitation of liability, indemnification, dispute resolution, and governing law.


How we handle other matters:

These Terms constitute the entire agreement between you and us regarding the Site and the Services and supersede any prior or contemporaneous agreements, communications, or understandings between you and us.

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights or obligations under these Terms to any third party without your consent.

These Terms do not create any partnership, joint venture, employment, or agency relationship between you and us.

These Terms are for the benefit of you and us and not for the benefit of any third party.


How you can contact us:

If you have any questions, comments, or feedback about these Terms, the Site, or the Services, please contact us at:

Hindustan Lifestyle Apparels LLP

Address: 68, First Floor, Rafi Ahmed Kidwai Road, Kolkata, West Bengal, India.

Email: info@showstopper.co.in 


Thank you for using our Site and our Services. We hope you enjoy shopping with us.