Privacy Policy

This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from our website (the “Site”). By using the Site, you agree to the terms and conditions of this Privacy Policy.

What information do we collect?

When you visit the Site, we automatically collect certain information about your device, such as your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://cookieinformation.com/what-is-a-cookie/ or https://www.kaspersky.com/resource-center/definitions/cookies.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

- Communicate with you;

- Screen our orders for potential risk or fraud; and

- Provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We may also use your Personal Information to send you promotional emails, newsletters, or other communications that may be of interest to you. You can opt-out of receiving these communications at any time by clicking on the unsubscribe link in any email or by contacting us at info@showstopper.co.in.

How do we share your personal information?

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store—you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy . We also use Google Analytics to help us understand how our customers use the Site—you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information with other third parties who provide services to us or on our behalf, such as payment processors, shipping providers, marketing partners, or other vendors who help us operate our Site or fulfill your orders. These third parties may have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Do we transfer your personal information across borders?

Our Site is hosted in India. However, some of the third parties that we work with may be located in other countries or regions. For example, some of our payment processors may be based in the United States or Europe. When you provide us with your Personal Information, you consent to the transfer of your Personal Information across borders as necessary for the processing of your orders or the provision of our services.

How do we protect your personal information?

We take reasonable precautions to protect your Personal Information from unauthorized access, use, disclosure, alteration, or destruction. We follow industry best practices to ensure that your Personal Information is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. For example,

- We use secure socket layer (SSL) technology to encrypt the transmission of your Personal Information between your browser and our server.

- We store your Personal Information on secure servers that are protected by firewalls and other security measures.

- We limit the access to your Personal Information to our employees, agents, and contractors who need to know it for the purposes described in this Privacy Policy.

- We do not store your credit card information on our servers. We use trusted third-party payment processors who comply with the Payment Card Industry Data Security Standard (PCI-DSS) to handle your payment transactions.

However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your Personal Information. If you have any questions about the security of your Personal Information, please contact us at info@showstopper.co.in.

What are your rights regarding your personal information?

You have the right to access, update, correct, or delete your Personal Information at any time. You can do so by logging into your account on the Site or by contacting us at info@showstopper.co.in. We may ask you to verify your identity before we process your request.

You also have the right to object to or restrict the processing of your Personal Information, or to withdraw your consent to the processing of your Personal Information, where applicable. You can do so by contacting us at info@showstopper.co.in. We will respond to your request within a reasonable time frame and in accordance with applicable laws.

You also have the right to lodge a complaint with a supervisory authority in your country or region if you believe that we have violated your privacy rights.

How do we handle children’s privacy?

Our Site is not intended for children under the age of 18. We do not knowingly collect or solicit Personal Information from children under the age of 18. If we become aware that we have collected Personal Information from a child under the age of 18, we will delete it as soon as possible. If you are a parent or guardian and you believe that your child has provided us with Personal Information without your consent, please contact us at info@showstopper.co.in.

How do we update this Privacy Policy?

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on the Site and indicating the date of revision. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and share your Personal Information. Your continued use of the Site after we post any changes constitutes your acceptance of those changes.

How can you contact us?

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at info@showstopper.co.in 

This Privacy Policy was last updated on October 20, 2023.